Privacy Policy

Privacy Policy

 

Introduction

Welcome to Lumivoire. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

 

Information We Collect

Personal Information

When you make a purchase, register an account, or subscribe to our newsletter, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

Non-Personal Information

We may also collect non-personal information about your visit, such as your IP address, browser type, operating system, and browsing behavior on our site.

 

How We Use Your Information

To Provide and Improve Our Services

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders and inquiries
  • Provide customer support
  • Improve our website and services

Marketing and Promotions

With your consent, we may use your personal information to send you promotional emails and offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

 

Legal Obligations

We may disclose your information to comply with legal requirements, such as responding to court orders or regulatory requests.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and track usage patterns. You can control the use of cookies through your browser settings.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet can be guaranteed as completely secure.

 

Third-Party Services

We may use third-party service providers to perform certain functions on our behalf, such as payment processing and shipping. These third parties have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information.

 

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

 

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

 

Your Rights

You have the right to access, update, and delete your personal information. You can exercise these rights by contacting us at the details provided below. We will respond to your request within a reasonable timeframe.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.